Job Description

Department Information

This position is open to current Colorado residents only

Please note: This recruitment may be used to fill multiple vacancies.

About Colorado Mental Health Hospital In Pueblo

The Mental Health Hospital Division is charged with operating forensic services and the state's two mental health institutes or psychiatric hospitals: the Colorado Mental Health Hospital in Pueblo (CMHHIP) and the Colorado Mental Health Hospital in Fort Logan (CMHHIFL) in Denver. The Hospital Operations Department provides operational oversight of furniture, fixtures, equipment (FFE), office space utilization, procurement, printing operations, risk management, delivery of mail, packages, supplies, mailroom and building management of the Robert Hawkins Building at the Colorado Mental Health Institute at Pueblo. It is the Operations Department’s goal to ensure the division’s programs are able to provide quality services through continuous improvement and collaboration.

Description Of Job

This is a full-time, in-person position. The incumbent is expected to report to the Colorado Mental Health Hospital in Pueblo (CMHHIP) campus as required.

Work Schedule: Monday - Friday 8 am - 5 pm

The position exists to support the Equipment Manager with training, distribution of equipment, and assisting CMHHIP staff in trouble-shooting GPS ankle monitors, telephones, cellphones, pagers, DirectTV and printers/copiers. The position also supports the Hawkins Building Manager with general duress system maintenance.

Primary Duties

Cell Phones / Landlines Phones and Pagers

• Liaises with the Hospital Operations Equipment Manager to manage the full lifecycle of telecommunications and IT assets.
• Coordinates staff training sessions and oversees the distribution of technical equipment across the facility.
• Provides direct technical support to CMHHIP staff by troubleshooting issues with landline telephones, cellular phones, and pagers.
• Maintains an accurate database for all communication devices to ensure data integrity and tracking.
• Monitors pager status actively and facilitates necessary repairs or replacements to minimize service disruptions.
• Ensures the overall inventory of all related equipment remains adequate to support continuous hospital operational needs

Computers And Printers

• Collaborates with the Hospital Operations Equipment Manager to manage the lifecycle of essential IT and communications equipment.
• Coordinates staff training and oversees equipment distribution across the facility.
• Provides technical support to CMHHIP staff for troubleshooting computers, printers, and copiers.
• Facilitates the repair or replacement of malfunctioning IT equipment to maintain operational continuity.
• Maintains the database on leased computers to ensure accurate tracking and compliance.
• Ensures the inventory of computers remains adequate to meet hospital operational needs.

Television and Audio/Visual Equipment

• Collaborates with the Hospital Operations Equipment Manager to assist with the management of television and audio/visual equipment.
• Coordinates the distribution of equipment across various hospital units.
• Provides technical support to CMHHIP staff for troubleshooting DirectTV cable, television, and other audio-visual issues.
• Ensures all units remain adequately equipped with necessary television and audio-visual resources to support facility needs.

GPS Tracking

• Collaborates with the Hospital Operations Equipment Manager to assist with the management of the GPS tracking system.
• Provides first-level technical support and troubleshooting for GPS ankle monitors.
• Conducts necessary training for staff on the proper use of the GPS tracking system.

Hawkins Building Duress System Maintenance

• Collaborates with the Hawkins Building Manager to assist with the management of the personal duress alarm system.
• Provides first-level technical support and troubleshooting for the personal duress alarm system.

Purchasing

• Collaborates with the Hospital Operations Equipment Manager to assist with routine purchasing and procurement support for the department.
• Makes purchases for necessary equipment and supplies to ensure continuous availability of resources.
• Tracks order status and coordinates with vendors regarding delivery schedules and invoicing processes.

Other Duties As Assigned

• Performs any other duties that may arise to ensure necessary tasks are completed, even if not specifically covered in the established duty statements.

Experience Only

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Two (2) years of relevant experience or in an occupation related to the work assigned to this position

OR

Education And Experience

A combination of related education and/or relevant experience in an occupation related to the work assigned equal to two (2) years. (Ie., Associates of Science, Business Degree, electronics)

Preferred Qualifications

• Previous basic electronic experience - (televisions, cell phones, computers, etc)
• Education relevant to functionality and electronics repair
• Relevant years of State service should be considered as a preferred qualification and given weight under the process. Part-time relevant years of State service will be prorated.

Conditions of Employment

• Full Background CDHS employees (all Direct contact with vulnerable persons): CBI name check and fingerprint check, ICON Colorado court database, Medicare fraud database, Reference Checks, Professional License verification (licensure requirements), Drug Screen, PREA (Division of Youth Services),Trails check (direct contact with children), CAPS (direct contact with adults – Mental Health Institutes, Regional Centers, Veterans Community Living Centers)
• Travel – May travel for training or other needs of the department
• Valid, unrestricted US Driver's License is required.
• MOTOR VEHICLE RECORD CHECK: This position will drive a state fleet or non-state fleet vehicle for State business purposes.
• This position requires State of Colorado residency at the time of application (unless otherwise identified in the posting), and residency within the state throughout the duration of employment in this position.
• Out-of-State Driver’s License holders must obtain a valid, non-restricted Colorado Driver’s License within 30 days of employment start date.
• Former State employees who were disciplinarily terminated or resigned in lieu of termination must:
• Disclose that information on the application.
• Explain why the prior termination or resignation should not disqualify you from the current position.
• Provide your employee number from your prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.

CDHS Selection Process Explanation

Employment history is calculated on a full-time basis (40/hrs per week). Part-time employment is calculated on a prorated basis to determine qualifications. Be sure your application specifically addresses your qualifications, experience, work products, and accomplishments as they relate to the position and minimum requirements.

• Preferred Qualifications & Competencies:
• Relevant years of state service experience.

Minimum Qualification Screening Process

A Human Resources Analyst will review the work experience/job duties sections of the online job application to determine whether your experience meets the minimum qualifications for the position. You must complete the official State of Colorado online application. Cover letters and resumes WILL NOT be reviewed during the minimum qualifications screening process. You must specifically document your work experience and qualifications in the application form . Do not use "see resume" or "see attached."

You must meet the minimum qualifications to continue in the selection process. Part-time work experience will be prorated.

Comparative Analysis Process – Structured Application Review

After minimum qualification screening, the comparative analysis process will involve reviewing and rating of all the information you submit. The comparative analysis step may also include your results from standardized testing.

Your Work Experience/Job Duties

Document your work experience/job duties to the extent to which you possess the skills, education, experience, minimum qualifications, and preferred qualifications.

If listed, answer all supplemental questions as your answers to these questions will be evaluated during this phase. Provide at least 4-8 sentences for each supplemental question.

Supplemental Questions

Answer the supplemental questions completely and thoughtfully. We will rate your answers based on the content of your response and your writing skills (spelling, grammar, and clarity of your writing).

Appeal Rights

You may file an appeal with the State Personnel Board or request a review by the State Personnel Director if your application is eliminated. You will find the appeals process, the official appeal form, and how to deliver it on the State Personnel Board website.

• You or your representative must sign and submit the official appeal form for review.
• You can find the official appeal form here .
• You must be deliver the official appeal form to the State Personnel Board:
• By email (***email_hidden***), or
• Postmarked in US Mail to(1525 Sherman Street, 4th Floor, Denver CO 80203, or
• Hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or
• Faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

Contact The State Personnel Board For Assistance

• At (303) 866-3300, or
• Refer to the Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, within the Rules webpage.

Supplemental Information

• How to apply to the State of Colorado (Youtube Video, Runtime 3:59, Closed Captions Available)
• The Assessment Process

About Us & Benefits

If your goal is to build a career that makes a difference, join the dedicated people of the Colorado Department of Human Services (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. Each of us is committed to contributing to a safe and accessible CDHS . In addition to a great location and rewarding and meaningful work, we offer:

• Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans
• Medical and dental health plans
• Employer supplemented Health Savings Account
• Paid life insurance
• Short- and long-term disability coverage
• 11 paid holidays per year plus vacation and sick leave
• State of Colorado Employee BenefitHub Resource Center
• Employee Wellness program
• Excellent work-life programs, such as flexible schedules, training and more
• Remote work arrangements for eligible positions
• *Some positions may qualify for the Public Service Loan Forgiveness Program .

Our Values

• We believe in a people-first approach: We prioritize the needs, well-being, and dignity of the individuals, families and communities we serve. We commit to respect, fairness and access in every decision, policy and interaction. We engage client voices and experiences in the development and implementation of the services we provide.
• Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.
• We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.
• Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.
• We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.
• Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.

ADA Accommodations

CDHS is committed to a Colorado for ALL qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment.

This includes completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or performing essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to [email protected] .

EEO Statement

The State of Colorado is an equal opportunity employer

We are committed to increasing a “Colorado for ALL" of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of all backgrounds and abilities. The State of Colorado believes that a “Colorado for ALL” drives our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

Additional Support For Your Application

Toll Free Applicant Technical Support

If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application 1) ensure your documents are PDF or Microsoft Word files and 2) close the document before you attempt to upload (attach) it.

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