Job Description

Job Title: Warehouse Manager

Job Description

The Operations Supervisor oversees daily activities within one or more functional areas, including inbound, outbound, inventory control, quality, and value-added services in a large, climate-controlled distribution facility. This role ensures that productivity, accuracy, safety, and service level agreements are consistently met while leading and developing a team in a fast-paced environment. The Operations Supervisor works a Monday–Friday shift from 10:30 a.m. to 7:00 p.m., with flexibility to work additional hours when necessary.

Responsibilities

• Supervise and coordinate daily operations in one or more of the following areas: receiving, put-away, picking, packing, shipping, inventory control, quality, and value-added services.
• Assign tasks and oversee the execution of processes in accordance with standard operating procedures, ensuring adherence to quality, accuracy, and efficiency standards.
• Manage labor and resources efficiently to meet operational deadlines and customer service level agreements.
• Monitor and report key performance indicators on a daily basis to track productivity and identify opportunities for improvement.
• Foster a positive work environment by providing coaching, development, motivation, and regular performance feedback to team members.
• Prepare and conduct performance evaluations for direct reports in a fair and timely manner.
• Promote and enforce compliance with all safety protocols to maintain a safe and secure work environment.
• Ensure compliance with company policies, procedures, and applicable standards and regulations.
• Assist in developing and implementing process improvements aimed at increasing efficiency and reducing operational costs.
• Train and onboard new employees, and provide ongoing training, guidance, and performance feedback for existing staff.
• Lead and participate in regular team and departmental meetings to support communication, alignment, and continuous improvement.
• Participate in the hiring process by conducting interviews and evaluating potential candidates.
• Collaborate closely with other supervisors, departmental leaders, and executive leadership to support overall operational goals.
• Consistently drive continuous improvement initiatives and support a culture of accountability and ownership.
• Represent the operation professionally when interacting with vendors, internal stakeholders, and visitors.

Essential Skills

• High school diploma or equivalent plus 3 years of experience in supply chain, transportation, or logistics OR a college degree in business, logistics, or a related field.
• Minimum of 1 year of experience leading and managing teams in a fast-paced environment.
• Demonstrated experience in warehouse or distribution operations such as receiving, put-away, picking, packing, shipping, inventory control, and quality.
• Strong organizational skills with the ability to prioritize tasks and manage multiple responsibilities simultaneously.
• Strong verbal and written communication skills to effectively interact with team members and cross-functional partners.
• Effective problem-solving and decision-making skills, with the ability to address operational issues quickly and constructively.
• Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook.
• Ability to consistently meet operational goals related to productivity, accuracy, safety, and service level agreements.
• Experience motivating, guiding, and training team members in a warehouse or logistics environment.
• Ability and willingness to work extended hours or weekends as business needs demand.
• Professional demeanor when interacting with vendors, internal and external customers, and guests.

Additional Skills & Qualifications

• Experience with warehouse management systems or enterprise resource planning (ERP) systems.
• Experience tracking and reporting key performance indicators in a distribution or logistics setting.
• Experience in driving continuous improvement initiatives within operations.
• Experience conducting interviews and participating in the hiring process.
• Ability to deliver clear performance feedback and conduct structured performance evaluations.
• Comfort leading team and departmental meetings to share updates, set expectations, and align on goals.
• Interest in process optimization, cost reduction, and efficiency improvements.
• Commitment to upholding company values related to care, communication, and ownership.

Why Work Here?

You will join a company that offers a strong total rewards package, including access to top-quality medical, dental, vision, and life insurance plans with the employer paying the majority of the medical cost and minimal weekly employee contributions. A structured level progression program supports pay growth and career development, complemented by a weekly performance bonus structure. You receive fourteen days of paid time off annually (accrued from your first day for the first four years), eight paid holidays plus one floating holiday, and eight hours of paid volunteer time each year. The organization provides a comprehensive corporate discount program, a fully paid employee assistance program, generous paid maternity and paternity leave, tuition assistance for your continued education, and a scholarship program for eligible children, grandchildren, and legal dependents of up to $8,000 per year. You can also take part in regular team-building activities and company events that foster connection and community. The culture emphasizes a family feel, meaningful relationships, open communication, and a strong sense of ownership, with a clear focus on internal growth and promotion from within. The company is committed to environmental responsibility and ensuring its actions positively impact people, the environment, and society.

Work Environment

The role is based in a climate-controlled, well-lit, and organized warehouse facility that manages approximately 155,000 unique SKUs. The standard schedule is Monday through Friday from 10:30 a.m. to 7:00 p.m., with flexibility for extended hours or occasional weekends based on business needs. The workplace offers a comfortable break room with snacks, candy, and free coffee available throughout the building, as well as a recreation area and a ballroom used for company events and team-building activities. Company outings and quarterly events, such as cook-offs and holiday celebrations, are open to all staff, including contract employees, reinforcing a collaborative and inclusive environment. The organization values clear expectations, diverse perspectives, and a family-oriented atmosphere, and it prioritizes internal advancement before recruiting externally. The facility operates with a focus on sustainability, and team members are expected to follow safety protocols, including wearing closed-toe shoes while on the floor.

This is a Contract to Hire position based out of Rockford, IL.

The pay range for this position is $26.44 - $33.64/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Rockford,IL.

This position is anticipated to close on Jun 17, 2026.

About Aerotek

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

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