Job Description

About Prisma International, Inc. (Prisma) - Prisma is a dynamic and growing language services provider committed to delivering exceptional solutions to clients worldwide. We pride ourselves on our dedication to linguistic excellence and client satisfaction. We are expanding our independent contractor team and seeking experienced US-based Transcriptionists to join us.

We are seeking experienced TRANSCRIPTIONISTS to join our independent contractor team.  You will be providing court-certified transcriptions from English human voice audio files into English written text (verbatim). To be considered for hire, you must meet all minimum requirements listed below. Qualified candidates must provide a one-year history (minimum) of experience transcribing audio files into written text for courts, local, state and/or federal government agencies.  

Projects are assigned on an as-needed basis according to demand and your availability.

MINIMUM REQUIREMENTS - You must meet ALL of the following requirements:

• Live in the United States.
• U.S. Citizen or U.S. Permanent Legal Resident.
• 18+ years of age.
• High School Diploma or higher.
• Have a PUBLIC TRUST CLEARANCE (current) - or - willingness to undergo the process of obtaining it.
• At least one (1) year of professional experience providing court-certified Transcriptions for courts and/or local, state and/or federal government agencies.
• Certified Electronic Transcriber (CET) designation or the equivalent by a recognized qualifying body. See questionnaire included with this application for a list of qualifying bodies.
• Deep familiarity and expertise with court transcription standards and procedures.
• High proficiency in English listening and writing skills .
• Reliable desktop PC or laptop with dedicated, secure, high-speed internet connection.
• Proficiency operating high-fidelity headsets and specialized transcription software.
• Proficiency using modern office software (e.g. Google Mail/Docs/Sheets, Microsoft Word, Excel, PDFs, etc.).
• Strict adherence to Prisma's Master Service Agreement (MSA), NDA, and other MSA-related Addenda.

TASKS & RESPONSIBILITIES

• High-fidelity Transcription: Produce verbatim English written transcripts from English human voice audio files; accurately identify and label multiple speakers including when dialogue overlaps or background noise is present. Ability to decipher and understand English spoken word including voices with heavy accents, low-volume recordings, technical jargon, colloquialisms and slang.
• Quality Control and Formatting: Proofread and edit transcripts (before delivery) for spelling, grammar and punctuation while maintaining strict verbatim integrity of the human voice recording; ensure all documents comply with formatting rules and font requirements; verify legal terminology and jargon and use proper names when appropriate.
• Court Certification : Provide court-certified transcripts whereby swearing (in writing) to the deliverable's validity as a court-ready (certified) document.
• Confidentiality and Data Security: Take all measures necessary to handle and safeguard private/sensitive information per strict PHI, PII, SBI. NDA, etc. policies. Utilize encrypted file transfer protocols and secure work stations to prevent unauthorized access to project data.
• Adhere to all project work instructions and deadlines provided to you.
• Communicate in a timely and professional manner with Prisma team members.
• Willfully participate in quality management processes, e.g. Corrective Action Reports (CARs), Root Cause Analyses (RCAs), solution implementation.
• Adhere to policies and processes defined in Prisma's Master Service Agreement (MSA), MSA Addenda, and the Prisma Vendor Guide.

OTHER ATTRIBUTES

• Excellent communication skills and quick responses to Prisma project team requests.
• Ability to accommodate given deadlines.
• After hours and weekend ability is a plus (at your discretion).

SECURITY/CLEARANCE REQUIREMENTS:

This position requires a current PUBLIC TRUST CLEARANCE, or the willingness to obtain it. A Public Trust Clearance includes a criminal history background check, fingerprinting, financial records background check, and previous employment history.

Requirements

See full list of minimum requirements above.

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