Director, Marketing Activation Job at MetLife, New York, NY

RVp5dVQrQWRLdGprQzZuWW5qSGMvQ1JlZEE9PQ==
  • MetLife
  • New York, NY

Job Description

The Opportunity

The Director, Marketing Activation is responsible for orchestrating and optimizing multi-channel journeys to drive buyer and customer actions. They bridge customer insights, audience needs, channel and messaging preferences to deliver timely, relevant information that enables in-market activation. This is an exciting opportunity to generate material and measurable business outcomes, shape journey-based activation frameworks and governance, and develop scalable modern marketing solutions.

Key Responsibilities

  • Translate marketing plans and OKRs into experimentation-based, multi-channel execution plans.

  • Guide application and evolution of modern marketing approaches within the buyer/customer journey.

  • Drive a portfolio-managed approach prioritizing work based on value, learning, and business impact.

  • Partner with segment marketing teams to define a learning agenda for experimentation.

  • Collaborate with CX strategy to design and apply a shared buyer/customer journey framework.

  • Develop multi-channel strategy including sequencing, timing, channel mix, and personalization.

  • Partner with channel strategists on experimentation strategy and manage test backlog.

  • Establish KPIs and partner with Data/Analytics teams to ensure detailed journey measurement.

  • Translate data into activation opportunities and experimentation plans for optimization.

  • Lead end-to-end activation execution in agile pods and cross-functional teams.

Required Qualifications

  • 10+ years' experience building B2B demand generation, customer lifecycle, or thought leadership programs.

  • 7+ years leveraging digital channels (email/automation, web, social, paid).

  • Proven ability to translate marketing plans, insights, and analytics into activation strategies.

  • Experience with ABM and CRM ecosystems (Salesforce, 6sense, Demandbase).

  • Experience owning performance and optimization of complex buyer/customer journeys.

  • Strong influence skills and executive-ready communication.

  • Agile marketing experience with test-and-learn mindset.

  • Systems thinker who can see across channels, customer journey stages, and process dependencies.

  • Demonstrated ability to lead teams through change and embed new operating models.

  • Bachelor's degree required; Master's preferred.

Preferred Qualifications

  • Experience in investment management industry and buyer dynamics.

Equal Employment Opportunity/Disability/Veterans

If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.

Job Tags

Similar Jobs

National Vision

Payroll Administrator Job at National Vision

 ...200 stores. We operate four retail brands: Americas Best Contacts & Eyeglasses, Eyeglass World, and Vista Optical inside select Fred Meyer stores and on select military bases. We offer an innovative culture where training is a priority, hard work is praised, and career... 

Bombas

Administrative Assistant Job at Bombas

 ...those in need. The company launched in 2013, after the founders learned that socks are the #1 most requested clothing item at homeless shelters. From there, they set out to solve that problem, donating a pair of socks for every pair they sell. How do you donate a lot of... 

CYCSF

Academic Instructor (Credential Teacher - SF International High School) Job at CYCSF

 ...to explore their full potential through academic, career, family, and community life. Title: Academic Instructor (Credential Teacher - SF International High School) Salary:$48-$56/Hour, 40 hours/week Reports to: Site Coordinator Status : Temporary Full... 

Climbing Business Journal

Gym Director Job at Climbing Business Journal

 ...JOB TITLE: Gym Director REPORTS TO: COO CLASSIFICATION: Full-Time Salary Summary Of Position The Gym Director (GD) works...  ...of ABC climbers and families. The Gym Director proactively manages staff, responsibilities and goals to ensure a positive experience... 

Riot Games

Principal Researcher - League of Legends Job at Riot Games

 ...experiences, and contribute to Riots research craft standard Required Qualifications:~ Bachelor's degree in Psychology, Anthropology, Human-Computer Interaction, or a related discipline plus at least 9 years of relevant experience (an advanced degree can account...