Job Description

Your Role

The Corporate Communications & Citizenship team is responsible for planning and implementing communications strategies and programs to protect and advance Blue Shield of California’s reputation with internal and external audiences. Works closely with various stakeholders, including senior executives to help Blue Shield of California achieve its mission to provide access to quality care that's sustainably affordable for everyone.

The Director, Corporate Communications, will report to the Senior Director, Corporate Communications. In this role you will be responsible for communications leads/teams supporting specific business units through the family of companies. You will partner with leadership and key stakeholders to design and implement strategic communications plans in support of Blue Shield and the family of companies to advance and maintain a favorable corporate reputation with specific audiences, including employees, providers, brokers, public officials, opinion lead

Your Work

In this role, you will:

• Oversee and develop and/or support corporate communications campaigns and strategies on corporate priorities by spotlighting the progress of the company and its leaders through compelling messaging and storytelling for all audiences.
• Drive creative discussions and develop communications strategies that leverage a variety of media (e.g. earned and owned media, social media, etc.) for maximum impact.
• Cultivate a strong relationship with the news media and serve as a corporate spokesperson. Respond to media inquiries in a prompt and responsible manner.
• Cultivate positive relationships with outside stakeholder groups and manage joint communications efforts.
• Maintain a deep and broad knowledge of current issues in health care, looking out over the horizon to anticipate potential crisis situations and help to avert and/or prepare for them.
• Provide strategic communications advice and counsel to senior executives, interacting with and influencing management, at times under conditions of high stress.
• Support communications at enterprise-wide and leadership meetings and leverage employee feedback channels, monitor real-time feedback, analyze data, and make recommendations to continuously improve internal communications approach.
• Lead a team of communications professionals to provide best-in-class advice, counsel, ideas and action.

Your Knowledge and Experience

• Requires a BS/BA with 15+ years’ experience in strategic communications, including a demonstrated track record of providing advice and counsel to management, developing and executing successful communications strategies and programs.
• Requires 5+ years people leadership experience with direct reports
• Requires a strong interest in health care and the ability to create thoughtful, original content.
• Requires broad understanding of all facets of communications, including knowledge and understanding of news media, digital media, and social media.
• Requires demonstrated ability to think strategically and create strategic and implementation plans that drive results.
• Requires flexibility to manage competing priorities and shift focus as determined by the changing needs of the department and/or business.

• Requires creativity in strategy, writing, and presentation.
  

• Experience in effectively managing and influencing executives and their teams in a large, multidisciplinary organization.

ABOUT THE TEAM
About Blue Shield of California and the Ascendiun Family of Companies

As of January 2025, Blue Shield of California became a subsidiary of Ascendiun. Ascendiun is a nonprofit corporate entity that is the parent to a family of organizations including Blue Shield of California and its subsidiary, Blue Shield of California Promise Health Plan; Altais, a clinical services company; and Stellarus, a company designed to scale healthcare solutions. Together, these organizations are referred to as the Ascendiun Family of Companies.

At Ascendiun, we believe in a brighter future for healthcare. As the parent to a family of four innovative healthcare companies, we’re reimagining what’s possible. Ascendiun is guided by the goal of transforming a dysfunctional American health care system into one worthy of our family and friends and sustainably affordable for everyone.

To achieve our mission, we foster an environment where all employees can thrive and contribute fully to address the needs of the various communities we serve. We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals.

Our Values:

• Honest . We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short.
• Human . We strive to listen and communicate effectively, and showing empathy by understanding others’ perspectives.
• Courageous . We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals.

Our Workplace Model:

We believe in fostering a workplace environment that balances purposeful in-person collaboration with flexibility - providing clear expectations while respecting the diverse needs of our workforce. Our workplace model is designed around intentional in-person interaction, collaboration, connection, creativity and flexibility:

• For most teams, this means coming into the office two days per week.

• Employees living more than 50 miles from an office location, out of state employees, and employees in certain member-facing roles should work with their manager to determine in-office time based on business need.

• For employees with medical conditions that may impact their ability to work in-office, we are committed to engaging in an interactive process and providing reasonable accommodations to ensure their work environment is conducive to their success and well-being.

The Company reserves the right to require more presence in the office based on business needs, and requirements are subject to change with periodic reviews.

Physical Requirements:

Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.

Equal Employment Opportunity:

External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.

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