Content Strategist Job at SGS Consulting, Texas

RjU2b1RlTVRMdEhsRDZqV21UYmU5Q1JaZVE9PQ==
  • SGS Consulting
  • Texas

Job Description

Job Responsibilities:

  • Develop and execute content strategy to ensure relevant, contextual, and user-focused content across digital channels.
  • Collaborate with UX Designers, Product teams, and stakeholders to deliver clear and consistent messaging aligned with business goals and user needs.
  • Conduct content audits and assist in building and maintaining a comprehensive content roadmap.
  • Lead content governance initiatives and implement best practices across enterprise-level platforms.
  • Create and manage operational workflows and procedures for content requests, production, and delivery.
  • Participate in user research to evaluate content performance, identify improvements, and optimize messaging based on user behaviors and pain points.
  • Produce content artifacts such as scripts, knowledge base articles, in-product content, and strategic documentation.
  • Coach and mentor team members on content strategy, tone-of-voice, and writing best practices.
  • Collaborate with diverse stakeholder groups to gather input, gain alignment, and ensure messaging success.

Skills:

  • Content Strategy & Development: Expertise in digital content planning, UX writing, tone-of-voice creation, taxonomy, instructional text, and error/confirmation messaging.
  • Tools & Systems: Experience with content management systems (CMS), knowledge management systems (KMS), and agent-facing applications.
  • User Research & UX Collaboration: Ability to translate research insights into actionable content improvements; strong collaboration with UX and product teams.
  • SEO & Metadata: Knowledge of search engine optimization, taxonomy structuring, and discoverability best practices.
  • AI & Machine Learning (Preferred): Experience contributing to or supporting content within technical AI/ML projects.
  • Editing & Proofreading: Superior command of grammar, clarity, and concise communication for digital interfaces.
  • Digital Experience: Strong understanding of the digital landscape, user experience principles, and emerging industry trends.

Education/Experience:

  • Bachelor's.

Job Tags

Similar Jobs

Korzen Health

PMHNP - Psychiatric Nurse Practitioner Inpatient Job at Korzen Health

 ...Korzen Health is seeking a Psychiatric Mental Health Nurse Practitioner (PMHNP) or Psychiatric Physician Assistant to join our inpatient psychiatry team in Atlanta, GA. This role is ideal for providers who enjoy acute psychiatric care in a structured inpatient environment... 

RV Country

RV Sales Specialist Job at RV Country

 ...: Join the top-rated RV dealership in the nation! RV Country has been voted the People's Choice for Best RV Dealer and certified as...  ...employees. Join us and be part of an exciting journey! As an RV Sales Specialist, you'll play a pivotal role in delivering exceptional... 

Optimum RV

RV Sales Professional Job at Optimum RV

 ...About Us: Optimum RV is a premier RV dealership offering a wide range of recreational vehicles and exceptional customer service. We are seeking a motivated and customer-focused RV Sales Professional to join our dynamic sales team and help customers find their perfect... 

United Placement Group

Financial Consultants- 175K-350K+ - Qualified Set Appts. Goodbye to Prospecting Job at United Placement Group

 ...Unleash Your Potential as a Financial Advisor Join Our Elite, Exclusive Team!150-350K+ Now Hiring: High-Performing Financial Advisors Who Dont Prospect Are you exhausted from prospecting, cold calling, door knocking, and chasing dead leads? If youre ready to... 

beeline Group

PT Jewelry Merchandiser - Santa Fe Job at beeline Group

 ...Offering trendy fashion accessories at great prices that's our vision. It's a vision...  .... This makes beeline one of the largest international suppliers of fashion jewelry and accessories...  ...accessories Benefits Youll accrue paid sick time based on actual hours worked...